Shipping and Returns

Categories

Ammunition Shipping

If you have a question about when your order shipped, or if you need a copy of your tracking, please email customerservice@ammunitiondepot.com and we will reply as soon as possible.

We cannot ship Ammunition via USPS or to PO boxes, a street address is required.

Many States and municipalities restrict our ability to ship ammunition.  As a result we cannot ship ammunition to MA, DC, Chicago, New York City, San Francisco, Oakland, Sacramento or Los Angeles.

Customers shipping to IL and NJ must provide proper firearms owner identification via email or fax before their order can be shipped.  ID's can be emailed to ID@ammunitiondepot.com or faxed to 561.892.0334.  Please include your order number with your email or fax.

All orders receive email confirmation of shipment and are updated on the Order Status page.

As ammunition cannot be shipped via air freight we do not ship outside the Contiguous United States, or any area within the United States where we are prohibited by federal, state, or local law from shipping ammunition or other products.

Returns & Exchanges

Buying online can be stressful, "what if I get the wrong caliber, will that mag fit my gun?"  Well stress no more, at Ammunition Depot we accept returns for up to a 90 days!  Just contact our customer service department for an RMA (Return Merchandise Authorization), we can even help you ship the products back to us!  As long as the items are in saleable condition (if they look like they could be on a store shelf you have nothing to worry about) we will issue a refund or credit (your choice) once the products are received, reviewed, and checked back into stock.

Have products that are a little damaged?  Give us a try!  Contact our customer service department and we will review photos of the items and give an estimate of any restocking fees, if any.  Once we receive the products we can give you a final restocking fee (based on the condition of the items) and then issue a refund or credit.

Except in the case of damaged-in-transit or defective items, all refunds will be for the cost of the products only (not including shipping). Any items that are sealed such as spam cans, certain battle packs, and AmDep Go Bags cannot be returned once opened unless the items are defective.

What about manufacturing defects?  While the manufacturers want you to take it up with them, we don’t!  Talking to manufacturers is frustrating and I promise we are better at it than you are.  If you have a problem with any items you have purchased from us, please, tell us and let us deal with it, you have better things to do!

Store Hours

Our website is open for ordering 24/7/365. Our phone hours are Monday through Friday 9:00 am EST to 5pm EST.

Shipping Fees

All ammunition must be shipped via ground shipping according to federal law. Ground shipping is guaranteed to be delivered within 14 days. It is normally less than five days, but can take up to 14 days. We reserve the right to use any shipping provider for these orders.

Order Changes

Once you submit your order to Our Store and it has been processed and shipped we can not change or cancel your order. Please make sure you want the item(s) before you submit the order. Any changes or cancellations after shipment will be subject to our return policy. Please see Terms and Conditions for further restrictions.

Payment Options

Ammunition Depot accepts the following payment options:

> Visa
> MasterCard
> American Express
> Discover

Errors and Omissions

Ammunition Depot is not responsible for any typographical errors, pricing errors, omissions, inclusions or any other errors on our web site. We do our best to not make mistakes, but if you find one please let us know. We reserve the right to change the website at any time.

Website Information

This website, and its contents are the sole property of Ammunition Depot. Any unauthorized use or modification of any text, image, code, or content is strictly prohibited.