Shipping and Returns

Returns & Exchanges for Ammunition, Magazines, and Other Non Firearm Products

Buying online can be stressful, "what if I get the wrong caliber, will that mag fit my gun?" Well stress no more, at Ammunition Depot we accept non-firearm product returns for up to 7 days from the date of delivery!

Just contact our returns department at [email protected] for an RMA (Return Merchandise Authorization) and a prepaid shipping label.

As long as the items are in a saleable condition (if they look like they could be on a store shelf you have nothing to worry about) we will issue a refund or credit (your choice), less any applicable restocking fees.

Except in the case of damaged-in-transit items, all refunds are subject to a restocking fee of 20% of the original purchase price, less the original shipping costs.

All sealed items, like spam cans, cannot be returned once opened unless the items are defective.

What about manufacturing defects? While the manufacturers want you to deal directly with them, we don't! Talking to manufacturers is frustrating, and I promise we are better at it than you are.

If you have a problem with any items you have purchased from us, please tell us and let us deal with it. You have better things to do!

*All Food Items Are Non-returnable.

 

Returns & Exchanges for Firearms

If a firearm that ships to your selected FFL is returned by the FFL to Ammunition Depot for any reason (i.e. Failed background check or firearm is not allowed in state or municipality) you will be subject to a 20% restocking fee.

Once a firearm is transferred from the FFL to the buyer, there are no returns allowed.


Modifications & Cancellations

We are unable to modify or cancel orders once they are processing through our warehouse.

If your order has already been packed, we cannot cancel the order. This policy helps ensure all orders will go out quickly.

Please see our return policy if you would like to send your order back.

 

Shipping Restrictions for Firearms, Ammunition, and Magazines

Ammunition Depot does not ship outside the continental United States.

The following additional restrictions apply:

We cannot ship ammunition to PO boxes. 

All firearms ship on to FFL's.

AK/P.R./V.I.: No ammo. Magazines ONLY.

HI: No ammo. Magazines with no more than 10 round capacity ONLY.

CA: We can ship to companies in California registered as FFLs, provided we have their FFL on file.
Please have it emailed to [email protected] or faxed to 561-431-3963. Order as you normally would using your information for billing but make sure the shipping information is that of your registered FFL. No Magazines Over 10 Rounds. 

CT: We require a valid Permit to Carry a Pistol or Revolver, a valid Permit to Sell at Retail a Pistol or Revolver, a valid Eligibility Certificate for a Pistol or Revolver, OR a valid Long Gun Eligibility Certificate on file BEFORE we can ship an ammunition order. If unable to provide one of those forms of ID, we require a Valid Ammunition Certificate, AND one of the following: Driver’s License, Passport, OR other Federal, State or Municipal government ID showing DOB & photo. Please have it emailed to [email protected] or faxed to 561-431-3963. No magazines over 10 rounds.

FL: State requires buyers of all firearms to be at least 21 years old.

IL: We must ship to companies in Cook County IL registered as an FFL, and we will need a copy of their FFL on file. Please have it emailed to [email protected] or faxed to 561-431-3963. Order as you normally would, using your information for billing but make sure the shipping information is that of your registered FFL. All other areas in IL require a FOID OR Concealed Carry Permit, AND a Driver’s License OR State ID faxed &/or emailed to us and on file BEFORE we can ship an ammunition order. One of the IDs sent in MUST match your shipping address.

MA: We can ship to companies in MA registered as a FFL. We will need a copy of their FFL on file. Please have it emailed to [email protected] or faxed to 561-431-3963. Order as you normally would, using your information for billing but make sure the shipping information is that of your registered FFL.

MD: No magazines over 10 rounds.

NJ: We require a New Jersey Firearms Purchaser Identification Card, valid Permit to Purchase a Handgun (valid for 90 days), OR a valid Permit to Carry a Handgun (valid for 2 years), AND a Driver’s License OR State ID faxed &/or emailed to us on file BEFORE we can ship an ammunition order. Please have it emailed to [email protected] or faxed to 561-431-3963. No magazines over 10 rounds.

NY: We must ship to companies in NY registered as an FFL, OR Keeper or Seller of Ammunition. We will need a copy of their License on file BEFORE we can ship an ammunition order. Please have it emailed to [email protected] or faxed to 561-431-3963. Order as you normally would, using your information for billing but make sure the shipping information is that of your registered FFL or Keeper or Seller of Ammunition. No magazines over 10 rounds.

VT: No handgun magazines over 15 rounds.  No long gun magazines over 10 rounds. 

Washington DC: No shipping.


All orders receive an email confirmation of shipment and are updated on the Order Status page.

As ammunition cannot be shipped via air freight we do not ship outside the Contiguous United States, or any area within the United States where we are prohibited by federal, state, or local law from shipping ammunition or other products.

 

Store Hours

Our website is open for ordering 24/7/365. Our phone hours are Monday through Friday 8:00 am Eastern to 6:00 pm Eastern Standard Time.

Shipping Fees

All ammunition must be shipped via ground shipping according to federal law. Ground shipping is guaranteed to be delivered within 14 days.

It is normally less than five days, but can take up to 14 days. We reserve the right to use any shipping provider for these orders.

Payment Options

Ammunition Depot accepts the following payment options:

> Visa
> MasterCard
> American Express
> Discover

Errors and Omissions

Ammunition Depot is not responsible for any typographical errors, pricing errors, omissions, inclusions, or any other errors on our website. We do our best to not make mistakes, but if you find one please let us know. We reserve the right to change the website at any time.

Website Information

This website and its contents are the sole property of Ammunition Depot. Any unauthorized use or modification of any text, image, code, or content is strictly prohibited.

 

Need Additional Assistance?

For all other questions, please email the Ammunition Depot Customer Service Team at: [email protected]